Well, last week we finally decided we could not take the appalling service from Telefonica any longer, and we have spent our hard-earned money on getting a Wipzona installation. It cost us €300,00 to get the installation set up, and will then cost €40,00 each month for the connection, but after the dreadful time we have had with Telefonica that seems to be a small investment for our mental health.
I rang Wipzona and spoke to a man who had the most interesting English accent, in fact he turned out to be Norwegian. Since our village is largely inhabited by Norwegians I took this as a promising sign, since they generally do not put up with bad service. He said they would try and get the line installed before Easter, but if they could not manage it they would come on the Tuesday after Easter.
Imagine my delight when in fact they came on the Tuesday before Easter. In Spain, Semana Santa, or Holy Week starts on the Thursday before Easter and carries on until the Monday after Easter Sunday, and nothing much gets done during the period.
Predictably it was absolutely bucketing down with rain when the man arrived. Luckily we had decided not to have the installation on the roof but on the side wall of the balcony, which meant we could stand there with two umbrellas, keeping him and ourselves dry. The actual installation did not take much time and we are now the proud owners of a dish like structure on the side of the house that has transformed our lives.
Before, every time it rained, there was a storm, we had clouds, in fact whenever there was 'weather', we had no connection. We have had a dreadful period of rain and storms over the last 3 days again, but the connection keeps on going. No, it is not very fast, but it works and it keeps on working. No longer do we have to sweat to see if we can get a programme downloaded before the connection goes away again. I can surf secure in the knowledge that I do not have to wait for two hours again before I can get in.
Sometimes, it is just better to spend a bit of money upfront and to have good service, than to do things on the cheap and have no service at all.
Keep it up Wipzona, I will be recommending you to all my friends !
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